Shipping and Return

Refund & Exchanges

• We have a two-week return policy, which means you have 14 days after receiving your item to request a return or an exchange. Please Note: The buy needs to cover the shipping cost, and this cost is not refundable. 

• To be eligible for a return, your item must be in the same condition that you received it, unworn, unwashed, and in its original packaging. 

• To start a return or an exchange, you can contact us at support@untitledpalette.com. Once the package is received, we will let you know whether it has been approved or not. If it's approved, we will process the return within the next 1-3 business days. A follow-up email will be sent to your email. 

 

Please reach out to us at anytime at support@untitledpalette.com for any questions or concerns.